Tax services for expats in Thailand

Thailand Revenue Department Issues Email Scam Alert

November 24, 2025 | Insights

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Revenue Department Issues Scam Alert

The Thai Revenue Department has issued a warning about fake tax refund emails that are being sent to people across the country. These messages look convincing at first glance and some use copied Revenue Department logos. They claim that you are entitled to a tax refund and invite you to click a link to verify your details. These emails are not genuine. They are part of a phishing scam designed to collect personal and financial information.

For many expats, the danger is higher because it is not always clear how the Revenue Department normally communicates. Scammers rely on this uncertainty. They create messages that look official and hope the recipient will respond quickly without checking the source. This article explains what the Revenue Department has confirmed, why this matters and how you can protect yourself.

What The Fake Emails Look Like

The current wave of fake emails follows a set pattern. The subject lines often mention a tax refund or ask you to confirm your rights. Some messages say that you need to verify your personal details before the refund can be paid. Others ask you to click a link to access a refund portal. The sender addresses vary but often include words that appear official. Many use copied branding to make the email look genuine.

The links inside these emails lead to fake websites. These pages ask for personal information such as your passport number, phone number or bank details. Once information is entered the scammers can use it for identity theft or financial fraud.

What The Revenue Department Has Said 

The Revenue Department has been clear about this issue. It has confirmed that it does not email taxpayers about refunds. It also does not send links asking you to verify your identity or enter any personal or financial information. If you see a message claiming otherwise it is not from the Revenue Department.

If you want to check your tax position you should do so only through the official website at rd.go.th or through recognised channels. Anything outside these channels should be treated with suspicion.

Thai Revenue Department Issue Email Scam Warning

Why This Matters For Expats 

Expats often deal with more than one tax system and may expect the Thai Revenue Department to communicate in the same way as the tax authorities in their home country. This can make a fake message look more believable. Some scammers also send English language versions of their emails which further increases the risk.

Falling for a scam can lead to loss of money, exposure of personal information or future attempts to impersonate you. It can also cause confusion about your actual tax obligations. These risks are avoidable when you know what to look out for and how the Revenue Department communicates.

How to Stay Safe 

There are a few simple steps that protect you from these scams.

  • Do not click links in any email that claims to be about a tax refund.
  • Do not provide personal or financial information through an email link.
  • Check any refund or tax status directly on go.th.
  • If you are unsure send the message to us and we will confirm whether it is genuine.
  • Use secure portals when sending documents to your adviser.

If you have already clicked on a link change the passwords for any affected accounts, enable two factor authentication and contact your bank if you entered financial information. It is also sensible to keep an eye out for unusual activity on your accounts.

How Expat Tax Thailand Protects Your Information

Security is central to everything we do. We use bank standard encryption to store your documents and keep your personal data safe at every stage of the process. Our secure client portal gives you a protected space to upload and access information and it is designed to remove the risks that come with sending documents by email. The portal also provides secure direct messaging to our team, which keeps all communication in one safe and reliable place.

If you receive any message that looks suspicious you can contact us straight away. Our team will review it for you and guide you through the next steps with confidence.

Beat the Scammers

Awareness is your first line of defence. Scammers are becoming more sophisticated but the signs of a fake tax email are still easy to spot once you know how they operate. The Revenue Department will not email you about refunds and will not ask you to click links or submit personal details. A little caution goes a long way and staying alert protects both your information and your peace of mind.

If you have any concerns or want to check whether a message is genuine you can book a call with our support team. We will review it with you and make sure you have the right guidance for your situation. Expat Tax Thailand is here to help you stay informed, stay secure and stay in control of your tax position in Thailand.